Policy

Shipping information

Last updated February 20, 2024. This policy is part of our Terms & Conditions and should be reviewed alongside them.

Delivery options

What are my shipping & delivery options?

Free ground on qualifying orders, with expedited and freight methods available at checkout.

Free shipping

  • FREE UPS Ground on orders over $999.99 with a shipping weight under 20 lbs — continental United States only.
  • All delivery dates and times are given in good faith and are estimates only.
  • EU & UK consumers: delivery within 30 days of order acceptance unless otherwise specified, with statutory rights preserved.
  • Have a FedEx or UPS account? Provide your account number via Customer Service or the checkout special-instructions field.

International

Do you deliver internationally?

We ship to most countries, with the exceptions listed below.

Worldwide, with conditions

  • We ship to most countries. Free Ground shipping is not valid on international orders.
  • International deliveries may involve taxes, duties, and regulatory restrictions beyond our control — customers are responsible for compliance and any associated costs.

Restrictions & handling

Other shipping restrictions

A few limits and handling rules to know before you order.

No PO or military boxes

We are not able to ship to PO Boxes or APO/DPO/FPO Boxes.

International is limited

International shipments are limited — please email or call Customer Service in advance, before ordering, to confirm we can ship to your location.

If your order is delayed

You will be notified promptly of any delivery delay, along with a revised estimated delivery date.

Freight forwarding

Wire transfer payment is required. Flexible Assembly Systems Inc. is not liable for lost or damaged goods once delivered to the designated freight forwarding company.

Postal stores

Wire transfer payment is required. We assume no liability for loss or damage once goods are delivered to a postal store.

Questions about shipping?

Call (619) 287-7000, email info@flexibleassembly.com, or review our Return Policy.

Contact us

Need help specifying?

Mon–Fri, 7am–4pm PTTalk to an expert — no phone tree.

Can't find what you're looking for? Tell us what you need or call (619) 287-7000 and our team will track it down for you.